Privacy Policy – Laxorra

Effective Date: 13th October 2025

At Laxorra (“we,” “our,” or “us”), your privacy is a priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, laxorra.com, mobile applications, or other services (collectively, the “Platform”).

By using the Platform, you consent to the practices described in this Policy.

Objective, Scope And Applicability

Laxorra (“Company”, “we”, “our”, “us”) respects an individual’s privacy and is committed to protecting the same. This Privacy Policy (“Policy”) describes how we collect, use, disclose, and transfer Personal Information (as defined below), through platforms controlled by the Company viz www.laxorra.com and mobile sites/application (the “Platforms”) of the individuals who browse, or access the Platform or provide information on or through the Platform, or whose information the Company otherwise collects, receives, or processes in connection with the offer and sale of its products (“Products”) (hereinafter, collectively referred to as “Customers”, “you”, “your”) and ensure its compliance with applicable laws and regulations. This Policy does not apply to Personal Information collected from you offline (unless otherwise specified), to Company’s websites that do not link to this Policy, to Customers of countries other than India, or to third-party websites to which the Platform may link.

By accessing and/or using our Platform and providing the information as explained in this Policy, you consent to the collection and use of the information you disclose on the Platform in accordance with this Policy, including but not limited to your consent for sharing your information as per this Policy. We encourage you to read this Policy regarding the collection, use, and disclosure of your information. If you are not comfortable with any of the terms or policies described in this Policy, you may choose to discontinue usage of the Platform.

Further, you agree and consent to receive all communications related to our services on the mobile number provided by you to the Company, even if such mobile number is registered under DND/NCPR list under the Telecom Commercial Communications Customer Preference Regulations, 2018 (“TRAI Regulations”).

How We Collect Your Personal Information

We communicate with you through a variety of means and channels, including our Platform, email, phone, or text messaging on your mobile phone. Such communications may involve giving to you, as well as receiving information from you. We collect and receive Personal Information in the following ways:

When You Submit Your Personal Information On Our Platform:
The Company collects and stores the Personal Information that you provide while using our Platform including when you enter your Personal Information into data fields on the Platform as part of a voluntary registration process. This includes information submitted via social media, events, registration forms, orders, newsletters, offers, surveys, and customer care communications.

Automatic Collection:
We automatically collect and store certain types of information whenever you interact with us. Such information includes information about your use of the Platform, interaction with content, and services available through the Platform. Technologies like cookies, internet tags, and web beacons may be used to collect unidentifiable information.

Other Sources:
We might receive information about you from other sources, such as updated delivery information from third parties, social media platforms, or affiliates, to enhance our services.

What Personal Information We Collect

We collect information necessary to provide accurate services, process your orders, and improve our products and services. This may include:

  • Name, email, postal address, phone number(s), and country

  • Date of birth, language preference, location

  • Publicly available information

  • Names and addresses of people receiving your purchases

  • Product interests, opinions, and preferences

  • Payment information (through secure third-party PCI-DSS compliant providers)

  • Technical information about your device and system

Purposes For Collection Of Personal Information

We may use your Personal Information to:

  • Verify your identity

  • Fulfill purchases and transactions

  • Communicate with you about your account

  • Respond to surveys or marketing communications

  • Administer contests or promotions

  • Comply with legal obligations

  • Conduct marketing and research

  • Send order updates and offers

  • Prevent fraud or illegal activities

  • Exercise or defend legal rights

Legal Basis For Collection

  • Performance of a Contract: To fulfill orders and provide products/services

  • Legitimate Interest: For marketing and improving customer service

  • Compliance With Legal Obligations: Retention of records as per law

  • Consent: Certain processing requires your explicit consent, which can be withdrawn by contacting us at cosmetic.laxorra@gmail.com

Sharing Personal Information

Only authorized persons have access to your Personal Information. We may share your information with:

  • Affiliates and third parties

  • Service providers performing services on our behalf

  • Business partners in case of merger or acquisition

  • Law enforcement or legal authorities if required

We do not sell or rent your Personal Information to third parties.

Retention Of Personal Information

We retain your Personal Information only as long as reasonably required or as mandated by law. Appropriate safeguards are maintained to protect against unauthorized access or disclosure.

Opting Out

You can opt-out of promotional or marketing communications by:

  • Updating your account preferences

  • Clicking “unsubscribe” links in emails

  • Contacting customer care

Withdrawal Of Consent

You have the right to withdraw consent at any time by contacting cosmetic.laxorra@gmail.com. Note that processing before withdrawal remains lawful.

Storage And Disposal Of Personal Information

Personal Information may be stored on secure servers or cloud services. We ensure third-party storage follows similar security measures. Information no longer required is deleted or de-identified.

Cookies

We use cookies to track preferences, compile aggregate data, and improve user experience. You can block cookies via your browser, but some Platform features may not function properly.

Customer Comments And Content

Information you post may be read, collected, or used by third parties. We are not responsible for third-party use.

Third-Party Links And Advertisements

We may display links to third-party websites. These websites are independent, and we are not responsible for their content or privacy practices.

Third-Party Analytics

We use analytics services (e.g., Google Analytics) to evaluate Platform use, collect demographic data, and improve services. Cookies and similar technologies may be used.

Employment Opportunities

Resumes submitted via our Platform are kept confidential and may be used internally for hiring decisions.

Security

We implement physical, technical, and organizational measures to protect your Personal Information, including encryption, firewalls, and malware scanning.

Policy Review

This Policy may be updated from time to time. The latest version will be effective immediately upon posting on the Platform.

Privacy Concerns

If you have questions or complaints about your Personal Information, contact:

Grievance Officer
Laxorra
Email: cosmetic.laxorra@gmail.com
Address: Surat, Gujarat, India